We want to make sure that our customers get the best possible assistance for the deployment of our products. UniqMinds' highly trained services organisation has wide experience from marketing knowledge to multi-operator field installations.

Evaluation
Prior to purchasing any product it is important that our customers are fully convinced that the solution meets the requirements and helps them to improve their business. Our products can be easily evaluated locally or over the Internet easily. We also help our customers in the planning process to get the most optimal solution whether it requires customisation, integration to other systems or additional 3rd party products.

Deployment
Our experts can manage the project end-to-end to secure smooth deployment - delivered in time - based on mutually agreed project plan and schedule. Detailed plan guarantees successful deployment that minimizes the risks for unexpected failures in business critical systems. A typical plan includes overall achitecture design, feature configuration, database configuration, installation plan and system integration plan.

System Integration
Adding a new component into mobile operator's complex and multi-vendor infrastructure is not an easy task. We have a strong knowledge and experience to commonly related systems such as SMSC, MMSC, billing, O&M. Additionally we work constantly together with the leading vendors in this field to keep ourselves updated with the latest technologies and to get assistance in challenging integration projects if required.

Training
Our training programs include specific and intensive tracks for system administrators, customer care personnel, operations & mainentance personnel, service managers and also 3rd party service providers who all will gain new skills for fast adaptation and utilization of the new system.

Support & Maintenance
We make sure that our customers' business stays in operation non-stop from our global/local support offices. The level of support can be customized and scaled from sms-based problem solving to full 24/7 onsite support, meeting even the most demanding needs.